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should I join the Club Helsinki Hudson?
We believe that our community is what makes CHH a truly special place and a home-away-from-home for many people. Our goal for the Club Helsinki Hudson is to express our appreciation for loyal fans, by providing them with a unique venue experience and a direct connection to what’s happening behind the scenes at CHH. We wouldn’t be anywhere without our community! Thanks for being a part of it.
long is my membership valid?
Yearly memberships for the Club Helsinki Hudson are valid for 12 months and expire one year from the date of purchase. Monthly memberships are valid for 1 month from the purchase date.
do I receive my membership package?
The only physical item you would need to pick up at CHH is the voucher that will provide you with your free drink(s), 15% off food, and if applicable early entry. You can pick this up at the venue during a show or during our business hours (Tuesday – Friday, noon to 5 pm). Please try to give us a heads up when you plan to stop by at email@example.com.
I purchase my membership right at the venue?
Yes! Just stop by the venue box office during our normal hours to purchase an Club Helsinki Hudson membership with cash or credit card. **Please note a monthly membership can only be purchased with a card, not in cash.
will I receive ticket discounts?
All membership communication will be handled electronically via your JoinIt account. Members must have a valid, working email address to receive regular ticket discounts and other venue offers. You also will be able to log into your JoinIt account to see any current offers.
are the rules & restrictions relating to Ambassador tickets?
There is a specific process for purchasing ambassador tickets without service fees. Ambassador tickets guarantee seated tickets for the price of GA and you can purchase these over the phone with us to avoid online service fees.
To activate this benefit, Ambassadors must contact us via email before purchasing tickets, as we are not able to retroactively remove fees from an order that has already been processed. From there, we will contact Ambassadors and process orders over the phone. Ambassadors must submit their requests for tickets without fees at least 7 days before a given show to guarantee we will contact them before the show.
Complimentary seating is valid for Ambassadors plus one guest (2 tickets per show). Additional seated tickets must be purchased at the regular price (but can still do so with our staff to avoid service fees). These requests are subject to remaining ticket quantities. If you contact us after a show has sold out, we will not be able to provide you with tickets. Requests will not be honored at the door on the day of the show without prior approval.
Can I buy this as a gift?
Absolutely! A Club Helsinki Hudson membership makes a great gift for the holidays, a birthday, anniversary, or any other occasion.